WhatsApp Launches New Business Support Features
Source: Centralized Campaigns, AI Support and More for Businesses on WhatsApp (2025-07-01)
WhatsApp is introducing centralized campaigns, AI assistance, and additional tools to help businesses enhance their customer engagement. These updates aim to streamline communication and improve service efficiency for companies using the platform. The new features are part of WhatsApp's efforts to support businesses globally, offering more robust options for managing campaigns and leveraging artificial intelligence. This move is expected to boost business growth and customer satisfaction across multiple languages and regions.