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Wikipedia’s Trust Revolution: Jimmy Wales Shares New Insights

Source: For Wikipedia founder Jimmy Wales, truth has always been a matter of trust | The Excerpt (2025-11-28)

In a recent episode of The Excerpt podcast, Wikipedia founder Jimmy Wales discusses the ongoing journey of building trust in the digital age, emphasizing that truth is rooted in reliability and community effort. Since its launch in 2001, Wikipedia has transformed from a controversial project into a globally trusted knowledge hub, driven by volunteer contributions and innovative governance. Wales’s new book, “The Seven Rules of Trust,” explores how transparency, community engagement, and technological adaptation are essential for maintaining credibility. As of 2025, Wikipedia continues to evolve amidst challenges like misinformation, AI integration, and changing user expectations, with recent developments including the implementation of AI-powered fact-checking tools, increased efforts to combat disinformation, and partnerships with academic institutions to enhance content accuracy. The platform now hosts over 6 million articles in English alone, with more than 300 million monthly visitors worldwide, reflecting its vital role in global information dissemination. Notably, Wikipedia has expanded its scope to include multimedia content, such as videos and interactive infographics, to cater to diverse learning preferences. The organization has also launched initiatives to improve accessibility for users with disabilities and to promote digital literacy globally. Furthermore, Wikipedia’s community now includes over 50,000 active editors who uphold strict standards of neutrality and verifiability, ensuring that the platform remains a trustworthy resource. As AI and machine learning become more integrated into content moderation, Wikipedia is pioneering new models of collaborative oversight, balancing technological innovation with human judgment. The platform’s resilience and adaptability highlight its commitment to truth and trustworthiness in an era of rapid digital change. Wales’s insights underscore that building trust online requires continuous effort, transparency, and community engagement—principles that will shape Wikipedia’s future as a cornerstone of open knowledge.

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